Terms of service

Welcome to Auto Edge. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

By using this website, you confirm that:

You are at least 18 years old or have parental/guardian consent.
You will not use our products or services for any illegal or unauthorized purpose.
You will comply with all applicable laws of the Republic of Kenya.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

Auto Edge provides car accessories and related products for sale online.

Product images are for illustration purposes; actual products may vary slightly in color, packaging, or appearance.
We reserve the right to modify or discontinue any product without prior notice.
All product descriptions and prices are subject to change at any time without notice.

3. Pricing & Payments

All prices are listed in Kenyan Shillings (KES) unless otherwise stated.
Payments may be made through supported methods such as M-Pesa, debit/credit cards, or bank transfer.
We reserve the right to cancel or refuse any order if pricing errors occur or if fraudulent activity is suspected.

4. Orders & Acceptance

Once you place an order, you will receive an order confirmation via email or SMS.
An order is considered accepted only after payment is confirmed and the item is dispatched.
We reserve the right to cancel any order due to stock unavailability, incorrect pricing, or suspected fraud.

5. Shipping & Delivery

Delivery timelines depend on your location and courier service.
We are not responsible for delays caused by third-party logistics providers, weather conditions, or unforeseen circumstances.
Risk of loss passes to you upon delivery of the item.

6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service.
Please review our policy for details on eligibility, timelines, and procedures.

7. Product Use & Liability

Our products are intended for normal consumer use only.
Auto Edge is not responsible for damage resulting from improper installation, misuse, unauthorized modifications, or failure to follow product instructions.
Where applicable, manufacturer warranties apply.

To the fullest extent permitted by law, Auto Edge shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

8. Intellectual Property

All content on this website, including:

Text
Images
Logos
Product descriptions

is the property of Auto Edge and may not be reproduced, distributed, or used without written permission.

9. User Conduct

You agree not to:

Violate any laws or regulations
Provide false or misleading information
Attempt to interfere with the website’s security or functionality
Use the site for fraudulent activities

We reserve the right to terminate access for violations of these terms.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your personal data in accordance with the Kenya Data Protection Act, 2019.